November 1 2021
医疗保健提供商以患者为中心的解决方案
无论您在哪个医疗保健领域,TransPerfect Health 都能提供范围广泛的服务,使您能够创造最佳的患者体验。无论您需要福利材料的翻译、患者互动的现场或电话口译、治疗师或技术人员的招聘,还是其他,TransPerfect Health 都可以提供帮助。
将会员体验提升多达 47%
TransPerfect 的医疗保健团队拥有确保完全符合医疗保险和医疗补助服务中心 (CMS) 的专业知识,因为它要求对多语言文档提供进一步的指导。我们可以在年度注册期间 (AEP) 协助您创建、版本控制、翻译和修复所有重要文档,同时利用 CMS 批准的模板。通过将英语内容创建与翻译和补救相结合,您可以将花在 ANOC、EOC 和 SBC 更新上的时间减少 47%,同时确保您不会错过 10 月 1 日的截止日期。
World Travel Market starts today, and TransPerfect is exhibiting! Join our VP of Travel Solutions and team to learn how your company can bounce back in the travel and hospitality industry. - - #WTMLDN #travel #travelcompany #hospitalityindustry
November 1 2021
Q3 was one for the books! We’re so grateful for our dedicated employees and loyal clients for helping us reach our biggest milestone yet. 🎉 - "The $1 billion mark is a milestone we've had our sights on for a long time. While sales performance is not our only important metric, our philosophy is that beyond being a good indicator of overall demand, revenue helps measure how much value we're able to add to our clients' businesses in totality," said our CEO, @phil.shawe. - - #companygrowth #businessgrowth #milestones #business #businessnews
October 28 2021
Repost:@phil.shawe The TransPerfect Global Leadership Conference in 2008 marked our 15th year in business, and was a special conference for many reasons—but particularly because of our Keynote Speaker. - Former Secretary of State, General Colin Powell, whose heartfelt words about leadership and trust—and always being the kind of manager that other people want to bring their problems to—continue to inspire me and many members of our team to this day. - I'm beyond saddened to hear of his passing and send my deepest condolences to his family and loved ones. - - #colinpowell #management #leadershipskills #naturalbornleader #restinpower #inspiration #secretaryofstate #general #keynotespeaker #conference #globalcompany
October 19 2021
For TransPerfect, revenue figures are important to us because they represent the sum total of the value we’re able to add to our clients’ businesses through the services and technology we provide. Exceeding the $1 billion mark in annual revenue in our 29th year is an achievement that we’ve aimed for from the beginning—and it took a village. Our gratitude to our clients, our people, our translators, and our other vendors and partners cannot be overstated. We can never repay those who have stuck by us, overcome monumental adversity, and seen us through to this moment in history. But we can “pay it forward,” so to speak, by continuing to bring the highest value and most innovative solutions to our customers—and by always delivering with the most attentive and client-focused service levels. Thank you to everyone internally and externally who played a role in making the dream of surpassing this milestone into a reality!
November 1 2021
World Travel Market starts today, and TransPerfect is exhibiting! Join our VP of Travel Solutions and team to learn how your company can bounce back in the travel and hospitality industry. Learn how we can help: http://ow.ly/ncgM50GCyTZ.
November 1 2021
Many of our senior leaders are longtime TransPerfect veterans who have worked their way up through the company. But our new Vice President of Growth Strategies, Edgar Vargas Castañeda, is an exception -- and we're so glad to have him. Learn about his expertise and what he brings to TransPerfect here: http://ow.ly/4CN750GBgp3.
November 1 2021
Tickets for the TransPerfect Music City Bowl are available now! Join us in Nashville on December 30 for a great game with great company: http://ow.ly/KbZ050GBf8A.
October 29 2021
A 75% increase in revenue? Yes, please! Watch the video to learn how we helped @PestanaHotels achieve these numbers within the #tourism and #hospitality industries, then click here to learn more: https://t.co/GNFnVx9whv https://t.co/aGRgsX2wCO
November 13 2020
How do #MTPE projects work for freelance #linguists at TransPerfect? Read all about the process here: https://t.co/lQhCCpQsuz. https://t.co/vpzYXQDGct
November 12 2020
RT @TPT_Digital: Yesterday was record-breaking! #SinglesDay 2020 was a huge success. Check out these post-event strategies to keep shoppers…
November 12 2020
Where there are challenges, there is opportunity -- and 2020 has brought plenty of both. Here are five reasons why now is the time for #D2C companies to evaluate their #global white space opportunities: https://t.co/Lu0FHKwrUE. https://t.co/uRDHZAdChg
November 12 2020
让英语能力有限的成员参与医疗保健语言服务
TransPerfect 所做的核心工作是创建一种机制,通过我们的服务,我们可以帮助管理式医疗组织在前端吸引非英语人群。我们发现,我们的交钥匙医疗福利解释服务可使会员参与度总体提高 30%,这反过来又有助于将付款人和会员的总体医疗成本降低多达 15%。
蓝十字蓝盾
获得5星评级
TransPerfect 了解帮助医疗保健计划在其 CMS 呼叫中心监控措施上达到 5 星的重要性。获得 5 星允许医疗保健公司进一步吸引其当前英语能力有限的会员,在不同人群中获得新会员,并增加 CMS 的总体报销。
Blue Cross Blue Shield 正在寻找一家语言服务供应商,该供应商拥有随时可用且熟悉 Medicare C 和 D 部分术语的口译员。通过与 TransPerfect Connect 合作,Blue Cross Blue Shield 不仅能够满足 CMS 的所有外语要求,而且还获得了 5 星评级。
“与 TransPerfect Connect 签约意味着我不再寻找真正了解 CMS 要求的严肃性的口译供应商,以便为 Medicare 受益人提供一流的语言服务。我对这种合作伙伴关系非常满意,它还使我们能够实现 5多个州的 CMS 呼叫中心监控措施上的明星。”
— 医疗销售,Blue Cross Blue Shield
TransPerfect 的医疗保健实践小组
TransPerfect 所做工作的核心是通过确保残障人士或英语水平有限的人能够获得与说英语的人相同的信息,帮助更好地为您的会员提供服务。通过这样做,您将能够提高整体客户参与度,保持与 CMS 等管理组织的合规性,并让您的会员保持快乐和健康。
CMS Secret Shopper 审核期
我们的电话口译部门TransPerfect Connect可以与您合作,通过确保 99.9% 的口译员可用性,将您的 CMS 星级提高最多一颗星。此外,我们可以与您一起审核您当前的口译解决方案,以在 2 月 1 日审核之前主动识别任何语言差距。
上诉和申诉
我们知道,一旦提交了索赔,裁决过程就会开始计时。 TransPerfect 的医疗保健团队拥有一个定制系统,可在 24 小时内翻译和返回索赔和申诉信件。
数字内容
我们是一家提供全方位服务的数字营销机构,提供网站、软件和应用程序本地化服务,以及内容本地化验证(例如培训视频)和 SEO/SEM 优化,以确保您的内容可以在网上找到。
覆盖范围扩大的证据
我们可以补救您的强制性材料(目录、EOC、ANOC、处方集、SBC 等)以确保符合 CMS(医疗保险和医疗补助服务中心)和 ADA(美国残疾人法案)。
电话口译
在几秒钟内,使用高速技术将您的客户连接到我们经验丰富的 170 多种语言的口译员,从而减少等待时间并快速处理所有查询。
多元文化营销
通过使用我们的专业撰稿人和营销语言学家以及技术来帮助在整个活动生命周期中提高效率,以针对新市场的品牌、营销和广告为目标。
第 508 和 504 节合规性
我们可以补救您的授权材料,以确保符合 CMS 和 ADA。
转录和媒体服务
我们可以提供您的实时客户服务电话的转录。此外,我们的团队可以开发、本地化、字幕和将您的媒体内容配音成任何语言,以确保您的成员可以访问所有类型的内容。
盲文、大字体和音频
我们为有听力或视力障碍的会员提供所有强制性材料的替代格式。我们的一些无障碍服务包括音频描述、实时隐藏式字幕、手语和转录。