Hotel

Language Solutions for the Hotel Industry

TransPerfect provides a full-service offering for hospitality companies, from translating property and booking engine content to developing a global content strategy and creating specialized content for multiple channels, such as GDS and OTAs. We can also train staff in multiple languages and provide multilingual call center support.

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Treat your guests to a five-star, in-language experience

From online property descriptions to the booking flow, check-in, and on-site experience, treat your guests to accurate, high-quality content in their own language for every facet of their hotel experience. TransPerfect can help you acquire, engage, convert, and develop loyal customers by providing a seamless in-language experience via all channels. Whether you need your website and app translated, digital and marketing campaigns localized, hotel staff trained in new languages, or call center languages augmented, we can provide key services or a full solution in new languages.

Our Solutions

Establish, Grow, and Maximize Your Business Globally

Infotainment Localization

Booking Engine Localization

Having a fully localized booking engine is a key element of the guest's journey to ensure repeat bookings. GlobalLink technology enables seamless integration with nearly all leading CMS, database, and e-commerce platforms.

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Website Localization (B)

Website Localization

Creating, launching, and optimizing websites in multiple languages is simple, quick, and cost-effective with our GlobalLink technology, which requires minimal project management or IT involvement, and sites can go live in as little as 30 days.

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Customer Support (N)

Call Center Support / BPO

We offer a full suite of services and technology-backed solutions to support call centers around the world, whether your customer base is multilingual or predominantly speaks a single language.

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content creation and management (N)

Content Creation & Management

Our source-to-source process combines globalized writing, editing, and content structuring techniques with state-of-the-art translation memory tools.
 

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Media (O)

In-Room Entertainment

Ensure your guests are entertained throughout their stay with you no matter what language they speak. Our full suite of media solutions cover everything from video production to voiceover and dubbing.

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Customer Support (B)

Customer Support

We've developed a full suite of services and technology-backed solutions for contact centers, over-the-phone interpretation, chat, and other ways to engage with customers around the world.

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Document Translation (O)

Emergency Response Language

In times of emergencies we can turn around high priority localized content quickly and accurately to ensure your customers and staff are up to date on a global scale.

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Language Training & Assessment (B)

Hotel Staff Language Testing

Stringent testing ensures that the candidates that you bring on board are linguistically qualified for the job.

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Training & E-Learning

Training &
E-Learning

Our dedicated training and e-learning solutions team provides a mix of services to help you overcome the challenges associated with building and maximizing global workforces.

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Client stories

We're proud of the company we keep

Lufthansa
Lufthansa seamlessly integrates with Adobe Experience Manager
Case Study
United Airlines
United Airlines reaches new heights with TransPerfect’s GlobalLink® technology
Case study
Hawaii
Hawaiian Airlines improves translation processes with TransPerfect
Case Study
Pestana Hotels
Pestana Hotel Group increases revenue from international websites by over 75%
Case Study
Mandarin Oriental
Mandarin Oriental drives efficiencies through automated workflows
Video Case Study
Royal Carribean
Royal Caribbean chooses GlobalLink® Applanga for customized, real-time mobile app localization
Video Case Study
Pan Pacific Hotels
Pan Pacific Hotel Group boosts China site traffic by 466%
Case Study
Costa Cruises
Costa Cruises uses GlobalLink® to translate website into 12 languages for 20 markets
Case Study
Leading Hotels of the World
The Leading Hotels of The World increase revenue by 63% from French-speaking customers
Case Study
Palm Beach
Discover The Palm Beaches translates 15,000 web pages with GlobalLink® OneLink
Case Study
TUI
TUI turns to Applanga to streamline their app localization process
Case Study
Bangkok Airways
Bangkok Airways reaches new heights with TransPerfect’s GlobalLink® technology
Case Study
Jungfraubahn
Jungfraubahnen exceeds their e-commerce revenue goals with TransPerfect
Case Study
Lastminute.com
Lastminute.com uses TransPerfect's innovative workflow to support their multilingual strategy
Case Study
Sita
SITA uses GlobalLink® OneLink to get closer to its customers
Case Study
Hilton
Hilton cultivates world class learning with TransPerfect's multilingual e-learning solution
Case Study
Korean Air
Korean Air achieves “Excellence in Flight” with GlobalLink® Technology
Case Study
Cathay Pacific Airines
Forrester Report: Discover how a leading airline saved money with GlobalLink
FULL REPORT
Hotel
Forrester Report: Discover how a leading hotel group reduced translation cost and time-to-market with GlobalLink
FULL REPORT
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Kickstart your global strategy

We enable our clients to reach new markets globally by connecting with their audiences and providing the best possible customer experience—in any language. 


 

 

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