A large public school system in the Washington, D.C., area came to TransPerfect with challenges surrounding parent engagement
While their population was becoming increasingly diverse, their parent participation rates were dropping, resulting in decreases in both standardized test scores and high school graduation rates. Working with TransPerfect, the district utilized InterAct, our interpretation management platform, to manage onsite interpretation requests at multiple schools, giving teachers the opportunity to communicate with LEP parents freely. We also supported the translation of written messages from schools, provided interpreters for all onsite school engagements, and partnered with local government agencies to ensure consistency in voice across other government programs.
A well-respected university in the Midwest had strategic goals of expanding its international student population
Not only did they need to attract the students themselves, the university needed to establish a comfort level for the parents of these young adults traveling thousands of miles from home by themselves. The solution was customized communication in their native language, interpreter-facilitated online meetings with on-campus counselors, and localized remote campus orientations. Together, we were able to help establish the confidence in the university that every parent needed.