Online travel agency

Language Services for Online Travel Agencies

From developing a global content strategy to translating booking engine content and creating specialized content for multiple channels, TransPerfect provides a full-service offering. We can also train staff in multiple languages, as well as provide multilingual call center support or AI-powered live chat and chatbots.

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Make your agency stand out to customers around the world

From website and social media content to customer service, treat your customers to accurate, high-quality content and support in their own language for every part of their travel journey. Our team is made up of a network of over 10,000 translators located around the world, combined with in-house consultants who know the travel industry inside and out. We are here to make sure that from the moment your customer clicks onto your website to when they book their next trip, they're fully supported in their preferred language.

4 results for Online Travel Agencies (OTAs)
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Our Solutions

Establish, Grow, and Maximize Your Business Globally

Infotainment Localization

Booking Engine Localization

Having a fully localized booking engine is a key element of the passenger journey to ensure repeat bookings. GlobalLink technology enables seamless integration with nearly all leading CMS, database, and e-commerce platforms.

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Website Localization (B)

Website Localization

Creating, launching, and optimizing websites in multiple languages is simple, quick, and cost-effective with our GlobalLink technology, which requires minimal project management or IT involvement, and sites can go live in as little as 30 days.

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Customer Support (N)

Call Center Support / BPO

We offer a full suite of services and technology-backed solutions to support call centers around the world, whether your customer base is multilingual or predominantly speaks a single language.

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content creation and management (N)

Content Creation & Management

Our source-to-source process combines globalized writing, editing, and content structuring techniques with state-of-the-art translation memory tools.
 

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Multicultural Marketing (O)

Multicultural Marketing

Target branding, marketing, and advertising for new markets through the use of our expert copywriters and marketing linguists along with technology to help create efficiencies across the entire campaign lifecycle.
 

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Customer Support (B)

Customer Support

We've developed a full suite of services and technology-backed solutions for contact centers, over-the-phone interpretation, chat, and other ways to engage with customers around the world.

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Document Translation (O)

Emergency Response Language

In times of emergencies we can turn around high priority localized content quickly and accurately to ensure your customers and staff are up to date on a global scale.

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training & e-learning (B)

Training &
E-Learning

Our dedicated training and e-learning solutions team provides a mix of services to help you overcome the challenges associated with building and maximizing global workforces.

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Legal Solutions (N)

Legal Solutions

TransPerfect Legal Solutions provides guidance through the discovery process with clarity, visibility, and predictability.

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Client stories

We're proud of the company we keep

Lufthansa
Lufthansa seamlessly integrates with Adobe Experience Manager
Case Study
United Airlines
United Airlines reaches new heights with TransPerfect’s GlobalLink® technology
Case study
Hawaii
Hawaiian Airlines improves translation processes with TransPerfect
Case Study
Pestana Hotels
Pestana Hotel Group increases revenue from international websites by over 75%
Case Study
Mandarin Oriental
Mandarin Oriental drives efficiencies through automated workflows
Video Case Study
Royal Carribean
Royal Caribbean chooses GlobalLink® Applanga for customized, real-time mobile app localization
Video Case Study
Pan Pacific Hotels
Pan Pacific Hotel Group boosts China site traffic by 466%
Case Study
Costa Cruises
Costa Cruises uses GlobalLink® to translate website into 12 languages for 20 markets
Case Study
Leading Hotels of the World
The Leading Hotels of The World increase revenue by 63% from French-speaking customers
Case Study
Palm Beach
Discover The Palm Beaches translates 15,000 web pages with GlobalLink® OneLink
Case Study
TUI
TUI turns to Applanga to streamline their app localization process
Case Study
Bangkok Airways
Bangkok Airways reaches new heights with TransPerfect’s GlobalLink® technology
Case Study
Jungfraubahn
Jungfraubahnen exceeds their e-commerce revenue goals with TransPerfect
Case Study
Lastminute.com
Lastminute.com uses TransPerfect's innovative workflow to support their multilingual strategy
Case Study
Sita
SITA uses GlobalLink® OneLink to get closer to its customers
Case Study
Hilton
Hilton cultivates world class learning with TransPerfect's multilingual e-learning solution
Case Study
Korean Air
Korean Air achieves “Excellence in Flight” with GlobalLink® Technology
Case Study
Cathay Pacific Airines
Forrester Report: Discover how a leading airline saved money with GlobalLink
FULL REPORT
Hotel
Forrester Report: Discover how a leading hotel group reduced translation cost and time-to-market with GlobalLink
FULL REPORT
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Kickstart your global strategy

We enable our clients to reach new markets globally by connecting with their audiences and providing the best possible customer experience—in any language. 


 

 

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