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Language Solutions for the Hotel Industry
TransPerfect provides a full-service offering for hospitality companies, from translating property and booking engine content to developing a global content strategy and creating specialized content for multiple channels, such as GDS and OTAs. We can also train staff in multiple languages and provide multilingual call center support.
Treat your guests to a five-star, in-language experience
From online property descriptions to the booking flow, check-in, and on-site experience, treat your guests to accurate, high-quality content in their own language for every facet of their hotel experience. TransPerfect can help you acquire, engage, convert, and develop loyal customers by providing a seamless in-language experience via all channels. Whether you need your website and app translated, digital and marketing campaigns localized, hotel staff trained in new languages, or call center languages augmented, we can provide key services or a full solution in new languages.
Establish, Grow, and Maximize Your Business Globally
Booking Engine Localization
Having a fully localized booking engine is a key element of the guest's journey to ensure repeat bookings. GlobalLink technology enables seamless integration with nearly all leading CMS, database, and e-commerce platforms.
Website Localization
Creating, launching, and optimizing websites in multiple languages is simple, quick, and cost-effective with our GlobalLink technology, which requires minimal project management or IT involvement, and sites can go live in as little as 30 days.
Call Center Support / BPO
We offer a full suite of services and technology-backed solutions to support call centers around the world, whether your customer base is multilingual or predominantly speaks a single language.
Content Creation & Management
Our source-to-source process combines globalized writing, editing, and content structuring techniques with state-of-the-art translation memory tools.
In-Room Entertainment
Ensure your guests are entertained throughout their stay with you no matter what language they speak. Our full suite of media solutions cover everything from video production to voiceover and dubbing.
Customer Support
We've developed a full suite of services and technology-backed solutions for contact centers, over-the-phone interpretation, chat, and other ways to engage with customers around the world.
Emergency Response Language
In times of emergencies we can turn around high priority localized content quickly and accurately to ensure your customers and staff are up to date on a global scale.
Hotel Staff Language Testing
Stringent testing ensures that the candidates that you bring on board are linguistically qualified for the job.
Training &
E-Learning
Our dedicated training and e-learning solutions team provides a mix of services to help you overcome the challenges associated with building and maximizing global workforces.
We're proud of the company we keep